Very disappointing dishwasher.
Submitted by NavymanLarry -
7/30/2023
I have lived in my apartment for many years, and my property manager recently had my old dishwasher replaced due to it leaking water, and it could not be repaired. For the most part, the dishwasher works well, has different cycles and modes, and it sterilizes dishes well with the heated dry function. But, the upper rack hardware is ridiculously flimsy, and even when there is just a medium size load, the runner on the left side constantly pops of of the rear rollers that it is mounted on, causing the whole rack to drop down, and the inserts on both sides of the rack, that fit into the metal runners, popped out. When this kept happening, I called the appliance store that installed it. The repair guy came down and looked at it, and he then ordered new rails for both sides, along with the plastic pieces that the rack inserts into on both sides. The parts were replaced and I anticipated no further issues. But, the problem again recurred, just like it had before. The problem is that the metal runners on each side are too flimsy, so when even a medium weight is placed on the upper rack, these runners flex and pop out of the rear rollers. This has only happened on the left side of the upper rack. And it requires removing the rail caps on the rear of the metal runner, re-inserting the runner back between the rear rollers, and replacing the rear end cap is almost impossible due to the lack of space to put an arm into to replace it. Every product has issues in some way, but this situation, even when repaired by an authorized dealer, is a design flaw that is "built-in" so to speak. Extremely disappointed in the product because I have to run multiple loads due to the fact that I can only put a small number of drinking glasses and small dishes in the top rack, or it will collapse again. I don't really have any option, as the appliance has already been professionally repaired, and my property manager is not going to authorize it to be replaced, since it is almost brand new.
Originally posted on frigidaire.com
No, I do not recommend this product
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