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5.0 cu. ft. Smart Front Load Washer with Load & Go™ XL Plus Dispenser

Model # WFW9620HC

 4.4 out of 5 (15 Reviews)

Rebate Tag

Available in 3 Color(s)

Regular Price $1,699.99

Our Price $1,699.99

Price After Rebate(s)

$1,699.99

Our Price

$1,699.99

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Stay in control and connected from anywhere with a smart front load washer and the Whirlpool® app. Fill the Load & Go™ XL Plus dispenser with detergent and fabric softener once every 40 loads and get notifications when you're running low. And when you need help removing everyday stains, use the front load washing machine s SteamClean option.

Features:

  • An American company in business since 1911
  • An American company for over 100 years
  • Clean the inside of your washer with the AFFRESH cycle
  • Help care for vibrant colors with the Cold Wash cycle
  • Automatically order supplies with Amazon Dash Replenishment
  • Control your appliance with a compatible voice-enabled device
  • Avoid unintended use wherever you are with Control Lock mode
  • Get customized clothing care with the DOWNLOAD & GO option
  • Get instant support with troubleshooting videos
  • Choose from classic or modern finishes to match your laundry room
  • Integrate with NEST LEARNING THERMOSTAT
  • Largest Capacity WHIRLPOOL Front Load Washer at 5.8 Cu. Ft.
  • Skip soaking outside of the washer with the Presoak option
  • Wash a load in less time with the Quick Wash cycle
  • Manage laundry day from your smartphone
  • Connect your appliance quickly with Scan-to-Connect technology
  • Use the Single Load Dispenser for bleach or other additives
  • Smart features with WiFi and mobile app when set to remote enable
  • Gently guide clothes with a sleek stainless steel wash basket
  • Clean up everyday spills with the Steam Clean Option
  • Get instant access to settings you use most with the touchscreen
  • Keep laundry moving with the Wash & Dry option
  • Keep clothes fresh after washing ends with the FANFRESH option
  • Eliminates 99.9% of common household bacteria*
  • Use higher temperatures to sanitize items like towels
  • Skip adding detergent and fabric softener to every load
  • Create customized cycles in a few touches with Intuitive Controls
Certifications
Energy Star Qualified No
Imef 1.84
Iwf 4.7
Prop65 Standard
Ul Yes
Controls
Automatic Temperature Controls Yes
Control Location Front
Control Type Tap Touch
Eco Monitor/efficiency Monitor No
Electronic Display Type LCD Screen
End of Cycle Signal Yes
Feedback-status Indicators Add Garment; Control Lock; Detergent Low; Door Lock; End; Estimated Time Remaining; Fabric Softener Low; Sensing; Washing
LCD Touch Screen Yes
Cycles
Number of Wash Cycles 35
Washer Cycle Selections Bulky Items; Clean Washer with affresh; Cold Wash; Colors; Delicates; Drain & Spin; Heavy Duty; Normal; Quick; Regular; Sanitize; Towels; Whites; Wrinkle Control
Details
Dryer Interior Light LED
Hoses Included 4ft 4in Drain Hose Included
Internal Heater Yes
Maximum Spin Speed 1,160
Pedestal Options WFP2715HBK; WFP2715HC; WFP2715HW
Stackable Yes
Water Factor 4.7
Water Faucet No
Dimensions
Product Height 38.625
Capacity Iec Canada 5.8
Carton Height 39
Gross Weight 244
Carton Depth 34.5
Carton Width 29
Product Depth 33.25
Net Weight 239
Product Width 27.0
Depth With Door Open 90 Degree 54.875
Electrical
Power Cord Included Yes
Exterior Details
Lid/door Lock Yes
Lid/door Swing Left
Window Yes
Interior Details
Advanced Vibration Control Yes
Automated Dispenser Load&Go™ Dispenser
Automatic Load Size Sensing Technology Yes
Dispense System Detergent, Fabric Softener & Bleach
Fan Type Fan Fresh®
Motor Drive Type Direct Drive
Out of Balance Sensing Yes
Washer Drum Material Stainless Steel
Modifiers
Delay Start Yes
Number of Rinse Options 2
Number of Soil Levels 3
Number of Spin Speeds 5
Number of Wash/rinse Temperatures 5
Number of Washer Options 12
Pre Soak Yes
Spin Speed Selections Extra Fast; Fast; Medium; Off; Slow
Temperature Selections Cold; Cool; Extra Hot; Hot; Warm
Washer Soil Selections Heavy; Light; Normal
Smart Compatibility
Connectivity Amazon Alexa; Android; Google Assistant; iOS
Smart Appliance Yes
Works With App; Remote Access; Voice Controlled; WiFi

AB1200 Product Details

Whirlpool Buy More Save More Delivery and Installation Allowance

  • Rebate Ends: 7/10/2024
  • Must be postmarked by: 10/10/2024
  • Description: Enjoy exclusive rebate savings with purchase of qualifying Whirlpool appliances. Rebate form must be postmarked by 10/10/2024.
  • Download Rebate Form

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

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Questions or Comments?
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4.4

out of 5 (15 Reviews)

86% of reviewers recommend this product.

Love the washer but no drum light while washing

Submitted by Pete M. - 12/3/2019

I just don't understand why they removed the ability to turn on the drum light during the cycle. I didn't realize. I'd purchased and then returned when I figured it out. That's one of my favorite features of a front loader is the ability to turn on the inside light during the wash cycle. They had it before and removed it on the top end model? I've loved my previous Whirlpools but I'm very disappointed about this. Cutting costs? Come on Whirlpool!
Originally posted on Whirlpool.com

Yes, I recommend this product

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Nice but with some usability issues...

Submitted by WCS123 - 11/29/2019

After my Frigidaire Gallery Series washer went kaput after 14 years, I started looking for a replacement. I wanted something a little "smarter" than what I had. My house is a split level and the laundry room is downstairs. It was hard to know when the washer was finished without setting a timer and even then it wasn't always finished when the timer went off. Wasted trips downstairs when the timer was at 1 minute but it was still doing it''s spin for 10 more minutes. Now to this unit. Overall it is nice. Lots of room. Once the installers from the appliance shop got it connected, I set out to configure the smart features. I was unable to get the washer to link with the app by scanning the QR code on the door. I had to manually setup WiFi. My WiFi password has letters and numbers in it. The keyboard has 3 levels to it, alpha, numeric and special characters (in that order). You have to switch through all of the keyboards to get back to the one you want. This was very frustrating to do. It would be nice to be able to directly select a keyboard without having to go through all of them. I eventually got it connected and started looking through the app.It seemed pretty straight forward. Next I filled the Load & Go containers, larger one with Tide detergent and the smaller one with fabric softener. This feature is nice if you are always going to do your laundry with Whatever is in L&G 1 and L&G 2. I only use fabric softener on towels and sheets (and only towels for human use). To change this you have to go into a utility menu and you have the option of disabling L&G for a container, disabling for one load or enabling. This is needed if you want to use the single load drawer, otherwise it will use both the L&G containers and what you put in the single use drawer. The smart features of the app let you setup favorites for your custom wash cycles. These wash cycles do not have settings for L&G. So when you use a custom cycle, you also have to remember to disable a L&G container (in a separate menu) if you want to use a different detergent or no fabric softener. I find this rather troubling. I use a different detergent for colors than for other things. It would be nice if I could say for a cycle for colors that L&G 1 would be disabled. Alternatively, I could put the color detergent into the smaller L&G container and just put fabric softener in there manually. This presents the problem that there is no way to tie L&G 2 to the color cycle, again you have to remember to go into a separate menu to disable a L&G container. Whirlpool, please fix this and give us the means to assign/disable L&G for our custom cycles. In general the machine is pretty quiet and does seem to do a good job of cleaning. The appearance is pleasing with a sleek look that is devoid of physical buttons or knobs on the front. Load times do seem a bit longer than my previous washer.
Originally posted on Whirlpool.com

Yes, I recommend this product

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Great Washing Machine

Submitted by Mgmarasco - 11/17/2019

This is a great unit. The load and go is a great feature. It does a nice job of the clothes. The custom programs for different fabrics is also a nice feature. The only downside was not being able to connect it to our wifi network - it can't find our network.
Originally posted on Whirlpool.com

Yes, I recommend this product

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Load and go

Submitted by FredMorin - 10/15/2019

Wow I love this feature no need to ad cleanning product
Originally posted on Whirlpool.com

Yes, I recommend this product

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Love how it senses the wash load!

Submitted by JDai - 10/8/2019

My favorite feature is the detergent & softener dispenser....until having this I didn't know how much I wasted!
Originally posted on Whirlpool.com

Yes, I recommend this product

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Best washing machine I've owned

Submitted by Sportsgramma - 9/16/2019

This washing machine is a warhorse. The digital panel is easy and intuitive. Don't have to spend hours reading the instruction book. It cleans clothes exceptionally well. While driving my grand daughter home from softball practice we stopped and got subs which we are in the car on the way home. Mine had all the good stuff, which proceeded to spill all over my shorts and team jersey. Disaster in the making. Got home, tossed it in the washer, added the "extra soiled" cycle and voila! No stains, no mess, just clean clothes. My appliance repairman recommended this machine. Said he never has to fix them.
Originally posted on Whirlpool.com

Yes, I recommend this product

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Great features

Submitted by Sack - 9/15/2019

We bought the washer and dryer and we are very pleased with both on how they operate
Originally posted on Whirlpool.com

Yes, I recommend this product

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Decent washer, bad advertising by Whirlpool

Submitted by Aryeh - 8/6/2019

I am appalled that Whirlpool initially listed an auto-dry feature accidentally with this machine, which is one of the reasons i purchased it, and then when the machine arrived the feature was in the manual, but didn't actually exist in the settings. By the time i called them up the feature had been removed from the website (feature is still shown on 3rd party reseller sites) and the manual linked to on the website was changed (i still have it in my manual at home), and WP denies that it was ever listed and said i must be confusing it with another machine. Really poor customer service form a company i expected more of. This on top of the fact that i ordered the matching dryer back in April and they still have not released it to the store.
Originally posted on Whirlpool.com

No, I do not recommend this product

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User friendly

Submitted by Acal - 7/29/2019

I am very happy with my purchase of this machine. I like that I can just load and set the cycle and the washer adds the detergent.
Originally posted on Whirlpool.com

Yes, I recommend this product

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Sleek design

Submitted by Cris25 - 7/23/2019

I bought it 3 weeks ago together with the dryer. Works good, comes with a lot of options. Looks awesome in my laundry.
Originally posted on Whirlpool.com

Yes, I recommend this product

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Can't get Load and Go to work. It's been 3 weeks

Submitted by Dallas1975 - 7/20/2019

We bought this washer along with the matching dryer. So far despite increasing the concentration level of detergent for the load and go, no detergent is actually getting distributed from the machine. We have checked that the machine is level, we have tried everything so far (I think). We can't get it to work... so far the verdict is still out on whether we would recommend this item. If this doesn't get resolved we would not recommend. I will update my review once I figure out the error...
Originally posted on Whirlpool.com

No, I do not recommend this product

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Quick & efficient

Submitted by Megan. - 7/7/2019

We waited 8months for our washer & dryer set and it was well worth the wait! I love the features! The touch screen, the text/email notifications and the auto dispenser for soap & softener- I absolutely love it. Plus it's fast at washing and has a large drum to handle big bulky items like my king duvet with room to spare!
Originally posted on Whirlpool.com

Yes, I recommend this product

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Happy with this machine!

Submitted by Happy Mama! - 7/2/2019

I've had this machine for about a month- it does what it says it's going to do! My clothes come out clean (unlike my old machine)! Doing laundry is a breeze now☺️
Originally posted on Whirlpool.com

Yes, I recommend this product

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Only a few days and I'm in Love!

Submitted by AIDENS Nannie - 6/25/2019

My husband bought this washer to replace an old top loader! I've already done a bunch of loads .. it is quiet...it is pretty easy to use once you figure it out..
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Yes, I recommend this product

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Great Washer

Submitted by TXWasher - 6/10/2019

We replaced our existing HE too load washer with this one and we actually feel like our clothes are getting fully cleaned now. The setup is very easy and the added app/remote features make it very convenient to start laundry remotely and get notified when it is finished. The added fresh fan makes it really easy to keep clothes fresh when you cannot get them out right away.
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Yes, I recommend this product

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